Introduction to ignio Intelligent Command Center (ICC)


Introduction to ignio Intelligent Command Center (ICC), Learn how ignio handles IT incidents intelligently.

Digitate™ leverages machine learning and AI (artificial intelligence) to intelligently manage IT and business operations. Our award-winning product, ignio™, is a cognitive automation solution that helps IT rapidly identify and remediate outages in minutes. ignio’s unique pre-built knowledge allows customers to realize the value of AI in significantly less time than other solutions. It binds together disparate but interconnected business applications, processes, and the underlying infrastructure to drive smart decisions and perform actions autonomously. Our suite of product includes: – ignio™ AIOps – Map business applications and the underlying infrastructure to identify the root cause of a problem and perform autonomous remedial actions – ignio™ AI.WorkloadManagement – Minimize time needed for planning and operational activities with risk assessment, preventive recommendations & prediction of future batch job impacts with over 90% accuracy to reduce SLA violations – ignio™ AI.ERPOps – Provide functional and technical relationship mapping, rapidly identify and rectify typical issues impacting business and stay on top of compliance issues – ignio™ AI. Digital Workspace – A self-healing, end-user experience management product – ignio™ Cognitive Procurement – An AI based oversight mechanism into the Procure-to-Pay function that detects and predicts different types of procurement anomalies on time – ignio™ AI.Assurance – Enables enterprises to align quick delivery of quality software with some of its distinguished features such as autonomous test suite generation, impact analysis, and self-healing capabilities Digitate was founded in 2015 and is headquartered in Santa Clara, California, and Pune, India.

In this module, we will gain a basic understanding of ignio ICC or intelligent command center and learn what it does. This course covers the reasoning techniques used in ignio ICC and the functionality map of Incident Management. It demonstrates the real-life use case and shows how the incident is handled by ignio.

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